Privacy Policy
Last updated: 12 January 2026
1. Introduction be.haus (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website https://www.be-haus.co.uk/ or engage with our property consulting services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
2. Data Controller
The data controller responsible for your personal data is:
BE.HAUS LIMITED Company Number: 16713621 Registered Address: 6 Chailey Place, Hersham, KT12 4lQ, UK Email: info@be-haus.co.uk Phone: 07894 097464
If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.
3. Personal Data We Collect
We may collect and process the following categories of personal data:
a) Information you provide to us
· Name
· Email address
· Telephone number
· Company name (if applicable)
· Property details or enquiry information
· Any information you submit via contact forms, email, or phone
b) Automatically collected information
When you use our website, we may collect:
· IP address
· Browser type and version
· Device information
· Pages visited and time spent on the site
· Referring website
This data is collected using cookies and similar technologies (see Section 9).
4. How We Use Your Personal Data
We use your personal data for the following purposes:
· Respond to enquiries and provide property consulting services
· Communicate with you regarding your request or engagement
· Send marketing communications (where permitted)
· Improve our website, services, and customer experience
· Comply with legal and regulatory obligations
· Protect our legal rights and prevent fraud
5. Legal Bases for Processing
Under UK GDPR, we rely on the following legal bases:
· Consent – where you have explicitly agreed (e.g., contact forms)
· Contract – where processing is necessary to provide services you requested
· Legitimate interests – for business operations and service improvement
· Legal obligation – where required by law or regulation
6. Marketing & Newsletter Communications
We may send you marketing communications about our property consulting services where:
· You have explicitly opted in, or
· You are an existing business contact and marketing is permitted under PECR
Marketing communications may include:
· Newsletters
· Market insights
· Property updates
· Invitations to events or consultations
You can opt out at any time by:
· Clicking the unsubscribe link in our emails
· Contacting us at info@be-haus.co.uk
We do not send unsolicited marketing communications and do not share marketing lists with third parties.
7. Sharing Your Personal Data
We do not sell your personal data.
We may share data with:
· Professional advisers (legal, financial, compliance)
· IT, CRM, email marketing, and website hosting providers
· Regulatory bodies, HMRC, or law enforcement where legally required
All third parties are contractually required to:
· Process data only on our instructions
· Maintain confidentiality and security
· Comply with UK GDPR
8. International Data Transfers
Where personal data is transferred outside the UK (for example, cloud-based services):
· Transfers are made only to countries with adequacy decisions, or
· Appropriate safeguards such as International Data Transfer Agreements (IDTAs) are in place
9. Data Retention
We retain personal data only for as long as necessary:
· Enquiry data: up to 12 months
· Client data: for the duration of the engagement and as required by law
· Marketing data: until you withdraw consent or unsubscribe
Data is securely deleted or anonymised once no longer required.
10. Cookies
Our website uses cookies to:
· Ensure website functionality
· Analyse website usage
· Improve user experience
Non-essential cookies are used only with your consent. You can manage cookie preferences via your browser or cookie banner.
For more information, see our cookie policy.
11. Your Data Protection Rights
Under UK GDPR, you have the right to:
· Access your personal data
· Rectify inaccurate or incomplete data
· Request erasure (“right to be forgotten”)
· Restrict or object to processing
· Request data portability
· Withdraw consent at any time
To exercise your rights, contact info@be-haus.co.uk
12. Complaints
If you are dissatisfied with our handling of your data, you may lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Website: https://ico.org.uk
Telephone: 0303 123 1113
13. Data Security
We implement appropriate technical and organisational measures to protect personal data against:
· Unauthorised access
· Loss or destruction
· Misuse or disclosure
Access to personal data is limited to authorised personnel only.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website